General Insurance

Revolutionize Insurance Services with an Innovative Customer Experience Center

At RF we look at identifying the best product suited to client as no single client has a similar need. The focus is on “ I have a Health Insurance” to the “ My family is adequately Covered”.

The more complex where Relation First Research desk plays a vital role is the General – Marine / Cargo / Hull for our corporate clients.

Knowledge Base

Which Plan Is Right For Me?

Choosing the right general insurance plan depends on various factors specific to your needs and circumstances. Here are some key considerations to help you decide:

Coverage Needs: Assess what you need to insure (home, car, health, travel, etc.) and ensure the plan offers comprehensive coverage for these areas.
Budget: Determine how much you can afford to pay in premiums. Consider both the monthly costs and the deductibles.
Risk Factors: Evaluate your risk profile. For example, if you live in an area prone to natural disasters, you might need more extensive coverage.
Policy Exclusions: Carefully read the policy exclusions to understand what is not covered. This helps avoid surprises during a claim.
Customer Service: Look for insurers with good customer service and claims handling records. Read reviews and ask for recommendations.
Add-Ons: Consider if you need any additional coverage options (e.g., personal accident cover, theft cover).
Compare Plans: Use comparison tools and seek quotes from multiple insurers to find the best deal.
Discounts: Check if you are eligible for any discounts (e.g., no-claim bonuses, bundling policies)

Do I have to commit to a contract?

When considering general insurance, whether you need to commit to a contract depends on the type of insurance and the specific policy. Here are some general points to keep in mind:

Policy Term: Most general insurance policies (like home, auto, or travel insurance) are typically offered for fixed terms, usually 6 months to 1 year. You are usually committing to this period when you purchase the policy.
Cancellation Policy: Most insurance policies allow you to cancel before the end of the term, but this can come with penalties or fees. Some insurers offer a cooling-off period, often around 14 days, where you can cancel without penalty if you change your mind.
Monthly vs. Annual Payments: Some insurers allow you to pay monthly instead of committing to an annual lump sum payment. However, monthly payments might come with additional fees or higher overall costs.

What Payment Methods Are Available?

When purchasing general insurance, most insurers offer a variety of payment methods to accommodate different preferences. Common payment methods include:

Credit or Debit Card: Most insurers accept major credit and debit cards. This method is often used for both one-time payments and recurring payments.
Bank Transfer: You can make a direct transfer from your bank account to the insurer’s account. This can be set up as a one-time payment or an automatic recurring payment.
Electronic Funds Transfer (EFT): Similar to a bank transfer, EFT allows automatic withdrawal from your bank account, often used for monthly or annual payments.
Online Payment Portals: Many insurers offer secure online payment portals where you can pay using various methods like credit/debit cards or electronic checks.
Mobile Payment Apps: Some insurers accept payments through mobile payment apps like Apple Pay, Google Pay, or PayPal.
Check: Traditional paper checks are still accepted by many insurers. You can mail a check for your premium payment.
Cash: Some insurers allow cash payments, but this is less common and usually requires visiting a local branch or office.
Automatic Bank Draft: Setting up an automatic bank draft allows the insurer to deduct the premium directly from your bank account at regular intervals.
Installment Plans: For larger premiums, some insurers offer installment plans, allowing you to spread the payment over several months instead of paying a lump sum.